IMT

Largest card-less cashATM network in the world

The only one licensedAs a payment system

Use IMT from one of our Member banks shown here

Use any ATM with the IMT logo To get cash without a card

How

Need cash? Don’t have a card? Left your card at home? Afraid of skimming?

Press the IMT button on your bank mobile app, get a code, and use the ATM! Offered by these leading banks on their mobile apps. Use any of the 100,000 IMT-enabled ATMs to get cash!

How

To pick up your IMT from an IMT-enabled ATM, make sure you have the Sender Code provided by the person who sent you the IMT.

Make sure you have received the SMS giving you the one time password and the expiry date of the IMT.

Go to the ATM and press the IMT button marked on the ATM (Usually, it’s the bottom-most button on the right-hand side)

The ATM will ask you to enter your mobile number. Type it in.

Next the ATM will ask you for the Sender Code. Type it in.

Now the ATM will ask you for the One Time Password. Type it in.

Next enter the amount of the IMT.

The ATM will dispense cash provided all four items entered in the ATM match with what the sender has set up.

How

Gift some cash to a loved one!

Send emergency cash! Send cash to a mobile number, instantly and safely. Use your bank to send money to a mobile. Receiver can get cash instantly from an IMT-enabled ATM without using a card! No need to use a bank account. Use any of the 100,000 IMT-enabled ATMs to get cash

How

From your bank mobile app, or internet banking portal, look for the IMT button or IMT option.

Enter the mobile number of the beneficiary. If it is your bank mobile app, it may be possible to select the beneficiary from the smartphone address book.

Set up a four digit sender PIN. You have to communicate this PIN to the sender

Enter the amount. This is limited to Rs 10,000/- per transaction.

The bank will check if you have the funds, and if you are within the overall limits set for you.

If there are funds and you are within the limit, the bank will send the IMT for you.

You will get a message from the bank on the portal once the IMT is created.

Connect to India’s only card-less cash network

Earn fees, offer a new service to your customers. Safe, secure and reliable. Licensed by the RBI as a payment system. Download a White Paper here.

Make easy bulk cash payments to one-off or irregular beneficiaries - Loyalty payments, incentives, expenses, travel advances, emergencies.

Simply use your bank’s bulk interface to pay from your account to a Mobile Number. The receiver gets a code, and he can use it to get cash from an IMT-enabled ATM or point.

Our Affiliates

Customer Care

Thank you for reaching out to us. Please submit your complaint to reach our customer support team using the following URL: Customer Support Portal.

Once your complaint is submitted, our team will strive to resolve it within 4 working days. We prioritize each complaint with utmost attention to provide you with the best possible resolution.

This escalation matrix is as below –

Level	Name / Designation	Email ID
1	Rishikesh Gunzote - Sr. Operations Manager	rishikesh@bosonsystems.com
1	Sandeep Korde – Operations Manager	sandeep@bosonsystems.com
2	Nainesh Rane – Operations Manager	nainesh@bosonsystems.com
2	Mario Roy Soares - Head – Operations & Tech	mario@bosonsystems.com
3	Ravi Rajagopalan - MD / CEO & Nodal Officer	ravi@bosonsystems.com

Should you have any further questions or require assistance, please don't hesitate to contact us.

Nodal Officer
Boson Systems Pvt Ltd,
215-216 The Empire Business Centre,
Empire Mills Compound,
414 Senapati Bapat Marg,
Lower Parel (West),
Mumbai 400 013,

IMT Helpdesk Email: imthelp@bosonsystems.com

If any customer is not satisfied with the support of the Customer Grievance cell for IMT or has not received a response within a period of 30 days, they may approach the RBI Ombudsman.

To contact RBI Ombudsman:
Online Complaint: https://cms.rbi.org.in
Email: crpc@rbi.org.in
Physical complaint (letter/post): Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector -17, Central Vista, Chandigarh - 160017

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